Brand Quality & Mystery Audits
CONTACT
+919739243344
- Brand Quality Audits / Review of Brand Standards with special attention to details and assessment.
- Assist the Hotel / Resort / Restaurant’s adherence to Brand Standards. Ensure that they are observed and enforced.
- The focus is to position the business within desired parameters. Problematic areas are identified & highlighted, on an assessment chart.
- Areas where attention / improvements required are identified and an action plan is put in place as per the audit reports.
- Periodic pre and post Audits, to determine the compliance to the Brand standards.
- It acts as a great training and motivational tool for the organization.
Operational Process Review in the following-
- Front Office / Food and Beverage Service
- Food Production / Housekeeping
- Sales and Marketing / Human Resources
- Finance / Purchase and Materials
- Engineering and Maintenance / Information Systems Etc.